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Turtle Top wheelchair lifts contain defective software that controls the lift up function.

NHTSA campaign 10V-354 · Reported July 30, 2010 · 14 vehicles affected

AFFECTED MODELS
Turtle Top
VEHICLES AFFECTED
14
REMEDY
TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS.
COST
Free

The short version

TURTLE TOP reported a problem with the equipment adaptive/mobility. Here is what owners need to know.

WHAT

THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING, AND MAY TRAVEL PAST THE FLOOR LEVEL.

WHY IT MATTERS

WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.

WHAT TO DO

TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 10V-354.

YEAR RANGEMODEL
—See NHTSA record 10V-354

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

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What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with TURTLE TOP or the National Highway Traffic Safety Administration.