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Sprinter Engineering & Compliance Suppor supplier of the rear springs rolled the spring eye diameter out of tolerance on a limited number of parts in its production, and then corrected the diameter without heating the parts.

NHTSA campaign 11V-323 · Reported June 13, 2011 · 47 vehicles affected

AFFECTED MODELS
Sprinter Engineering & Compliance Suppor
VEHICLES AFFECTED
47
REMEDY
OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE.
COST
Free

The short version

SPRINTER ENGINEERING & COMPLIANCE SUPPOR reported a problem with the rear springs. Here is what owners need to know.

WHAT

THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.

WHY IT MATTERS

THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.

WHAT TO DO

OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE.

Affected vehicles

These model years are included in NHTSA campaign 11V-323.

YEAR RANGEMODEL
—See NHTSA record 11V-323

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

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What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

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