Mercedes-Benz software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving.
The short version
Mercedes-Benz USA, LLC. reported a problem with the electrical system software. Here is what owners need to know.
The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 17V-245.
| YEAR RANGE | MODEL |
|---|---|
| 2017 | Mercedes-Benz E-Class |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
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Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
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