Mercedes-Benz air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
The short version
Mercedes-Benz USA, LLC. reported a problem with the appliance air conditioner. Here is what owners need to know.
The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving.
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 19V-587.
| YEAR RANGE | MODEL |
|---|---|
| 2020 | Mercedes-Benz GLE-Class |
| 2020 | Mercedes-Benz GLS-Class |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
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MyAutoRecalls is not affiliated with Mercedes-Benz USA, LLC. or the National Highway Traffic Safety Administration.