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Mercedes-Benz owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats.

NHTSA campaign 19V-648 · Reported September 9, 2019 · 1,478 vehicles affected

AFFECTED MODELS
Mercedes-Benz GLE-Class
VEHICLES AFFECTED
1,478
REMEDY
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge.
COST
Free

The short version

Mercedes-Benz USA, LLC. reported a problem with the other owners/service/other manual. Here is what owners need to know.

WHAT

The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

WHY IT MATTERS

Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.

WHAT TO DO

MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 19V-648.

YEAR RANGEMODEL
2020Mercedes-Benz GLE-Class

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Mercedes-Benz USA, LLC. or the National Highway Traffic Safety Administration.