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Mercedes-Benz head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

NHTSA campaign 19V-666 · Reported September 18, 2019 · 29 vehicles affected

AFFECTED MODELS
Mercedes-Benz Metris
VEHICLES AFFECTED
29
REMEDY
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge.
COST
Free

The short version

Daimler Vans USA, LLC reported a problem with the front assembly head restraint. Here is what owners need to know.

WHAT

The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

WHY IT MATTERS

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

WHAT TO DO

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 19V-666.

YEAR RANGEMODEL
2019Mercedes-Benz Metris

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Daimler Vans USA, LLC or the National Highway Traffic Safety Administration.