Mercedes-Benz electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
The short version
Mercedes-Benz USA, LLC. reported a problem with the communication. Here is what owners need to know.
An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
MBUSA will notify owners, and dealers will replace the communication module, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 20V-068.
| YEAR RANGE | MODEL |
|---|---|
| 2020 | Mercedes-Benz AMG GT |
| 2020 | Mercedes-Benz C-Class |
| 2020 | Mercedes-Benz CLS-Class |
| 2020 | Mercedes-Benz E-Class |
| 2020 | Mercedes-Benz GLC-Class |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
Not affiliated
MyAutoRecalls is not affiliated with Mercedes-Benz USA, LLC. or the National Highway Traffic Safety Administration.