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Mercedes-Benz instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position.

NHTSA campaign 20V-089 · Reported February 14, 2020 · 2,101 vehicles affected

AFFECTED MODELS
Mercedes-Benz CLA-Class, GLE-Class and GLS-Class
VEHICLES AFFECTED
2,101
REMEDY
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge.
COST
Free

The short version

Mercedes-Benz USA, LLC. reported a problem with the electrical system instrument cluster/panel. Here is what owners need to know.

WHAT

The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

WHY IT MATTERS

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

WHAT TO DO

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 20V-089.

YEAR RANGEMODEL
2020Mercedes-Benz CLA-Class
2020–2021Mercedes-Benz GLE-Class
2020–2021Mercedes-Benz GLS-Class

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

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What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Mercedes-Benz USA, LLC. or the National Highway Traffic Safety Administration.