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Chrysler software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse.

NHTSA campaign 20V-191 · Reported September 10, 2020 · 319,610 vehicles affected

AFFECTED MODELS
Chrysler Pacifica, Challenger, Durango, Cherokee, Gladiator, Grand Cherokee, Renegade, Wrangler, 1500, 2500 and 3500
VEHICLES AFFECTED
319,610
REMEDY
Chrysler has notified owners, and dealers will update the radio display software, free of charge.
COST
Free

The short version

Chrysler (FCA US LLC) reported a problem with the sensing system camera. Here is what owners need to know.

WHAT

A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

WHY IT MATTERS

The lingering rearview image can distract the driver, increasing the risk of a crash.

WHAT TO DO

Take it to a dealer — they will update the radio display software, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 20V-191.

YEAR RANGEMODEL
2019–2020Chrysler Pacifica
2019Dodge Challenger
2019–2020Dodge Durango
2020Jeep Cherokee
2020Jeep Gladiator
2019–2020Jeep Grand Cherokee
2019–2020Jeep Renegade
2019–2020Jeep Wrangler
2019–2020Ram 1500
2019–2020Ram 2500
2019–2020Ram 3500

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Chrysler (FCA US LLC) or the National Highway Traffic Safety Administration.