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Jeep relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU.

NHTSA campaign 20V-343 · Reported June 11, 2020 · 67,248 vehicles affected

AFFECTED MODELS
Jeep Cherokee
VEHICLES AFFECTED
67,248
REMEDY
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs.
COST
Free

The short version

Chrysler (FCA US LLC) reported a problem with the driveline differential unit. Here is what owners need to know.

WHAT

Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

WHY IT MATTERS

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

WHAT TO DO

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 20V-343.

YEAR RANGEMODEL
2014–2017Jeep Cherokee

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Chrysler (FCA US LLC) or the National Highway Traffic Safety Administration.