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Subaru august 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently.

NHTSA campaign 20V-766 · Reported December 10, 2020 · 7,741 vehicles affected

AFFECTED MODELS
Subaru Legacy and Outback
VEHICLES AFFECTED
7,741
REMEDY
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge.
COST
Free

The short version

Subaru of America, Inc. reported a problem with the back over prevention display function. Here is what owners need to know.

WHAT

The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

WHY IT MATTERS

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

WHAT TO DO

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 20V-766.

YEAR RANGEMODEL
2020Subaru Legacy
2020Subaru Outback

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

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What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Subaru of America, Inc. or the National Highway Traffic Safety Administration.