Mercedes-Benz please refer to the Part 573 report for specific vehicle model details.
The short version
Mercedes-Benz USA, LLC reported a problem with the electrical system software. Here is what owners need to know.
Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 21V-058.
| YEAR RANGE | MODEL |
|---|---|
| 2019–2020 | Mercedes-Benz A-Class |
| 2017–2021 | Mercedes-Benz AMG GT |
| 2017 | Mercedes-Benz B-Class |
| 2016–2021 | Mercedes-Benz C-Class |
| 2016–2021 | Mercedes-Benz CLA-Class |
| 2017–2021 | Mercedes-Benz CLS-Class |
| 2017–2021 | Mercedes-Benz E-Class |
| 2017–2020 | Mercedes-Benz G-Class |
| 2017–2021 | Mercedes-Benz GLA-Class |
| 2020–2021 | Mercedes-Benz GLB-Class |
| 2016–2021 | Mercedes-Benz GLC-Class |
| 2017–2021 | Mercedes-Benz GLE-Class |
| 2017–2021 | Mercedes-Benz GLS-Class |
| 2017–2021 | Mercedes-Benz S-Class |
| 2017–2020 | Mercedes-Benz SL-Class |
| 2017–2020 | Mercedes-Benz SLC-Class |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
Not affiliated
MyAutoRecalls is not affiliated with Mercedes-Benz USA, LLC or the National Highway Traffic Safety Administration.