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Proterra software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

NHTSA campaign 21V-268 · Reported April 19, 2021 · 12 vehicles affected

AFFECTED MODELS
Proterra
VEHICLES AFFECTED
12
REMEDY
Proterra will notify owners, and dealers will update the software, free of charge.
COST
Free

The short version

Proterra, Inc. reported a problem with the electrical system software. Here is what owners need to know.

WHAT

A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

WHY IT MATTERS

The rear door may open without the driver's awareness, increasing the risk of injury.

WHAT TO DO

Proterra will notify owners, and dealers will update the software, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 21V-268.

YEAR RANGEMODEL
—See NHTSA record 21V-268

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Proterra, Inc. or the National Highway Traffic Safety Administration.