Freightliner mbux multimedia system software may cause the display to remain black, or reboot after startup.
The short version
Daimler Vans USA, LLC reported a problem with the electrical system software. Here is what owners need to know.
The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly.
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 21V-411.
| YEAR RANGE | MODEL |
|---|---|
| 2019–2021 | Freightliner Sprinter |
| 2019–2021 | Mercedes-Benz Sprinter |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
Not affiliated
MyAutoRecalls is not affiliated with Daimler Vans USA, LLC or the National Highway Traffic Safety Administration.