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Infiniti software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying.

NHTSA campaign 21V-599 · Reported August 2, 2021 · 3,569 vehicles affected

AFFECTED MODELS
Infiniti Q50, Q60 and QX80
VEHICLES AFFECTED
3,569
REMEDY
Dealers will update the control unit software, free of charge.
COST
Free

The short version

Nissan North America, Inc. reported a problem with the back over prevention display function. Here is what owners need to know.

WHAT

A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

WHY IT MATTERS

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

WHAT TO DO

Take it to a dealer — they will update the control unit software, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 21V-599.

YEAR RANGEMODEL
2021Infiniti Q50
2021Infiniti Q60
2021Infiniti QX80

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Nissan North America, Inc. or the National Highway Traffic Safety Administration.