Freightliner error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
The short version
Daimler Vans USA, LLC reported a problem with the communication auto crash notification. Here is what owners need to know.
An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 22V-360.
| YEAR RANGE | MODEL |
|---|---|
| 2019–2021 | Freightliner Sprinter |
| 2019–2021 | Mercedes-Benz Metris |
| 2019–2021 | Mercedes-Benz Sprinter |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
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MyAutoRecalls is not affiliated with Daimler Vans USA, LLC or the National Highway Traffic Safety Administration.