Mercedes-Benz air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
The short version
Mercedes-Benz USA, LLC reported a problem with the visibility defroster/defogger/hvac system. Here is what owners need to know.
The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury.
Take it to a dealer — they will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 23V-177.
| YEAR RANGE | MODEL |
|---|---|
| 2020–2021 | Mercedes-Benz GLE-Class |
| 2020–2021 | Mercedes-Benz GLS-Class |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
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MyAutoRecalls is not affiliated with Mercedes-Benz USA, LLC or the National Highway Traffic Safety Administration.