Volvo diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
The short version
Volvo Car USA, LLC reported a problem with the electrical system. Here is what owners need to know.
A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Take it to a dealer — they will update the telematics and connectivity antenna module (TCAM) software, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 23V-188.
| YEAR RANGE | MODEL |
|---|---|
| 2023 | Volvo S60 |
| 2023 | Volvo V60CC |
| 2023 | Volvo XC40 |
| 2023 | Volvo XC60 |
| 2023 | Volvo XC90 |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
Not affiliated
MyAutoRecalls is not affiliated with Volvo Car USA, LLC or the National Highway Traffic Safety Administration.