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Ford owner's manual does not include instructions for adjusting or removing certain head restraints.

NHTSA campaign 23V-420 · Reported June 9, 2023 · 691,133 vehicles affected

AFFECTED MODELS
Ford Expedition, F-250, F-350, F-450, F-550 and Navigator
VEHICLES AFFECTED
691,133
REMEDY
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge.
COST
Free

The short version

Ford Motor Company reported a problem with the other owners/service/other manual. Here is what owners need to know.

WHAT

The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

WHY IT MATTERS

Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.

WHAT TO DO

Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 23V-420.

YEAR RANGEMODEL
2018–2023Ford Expedition
2019–2023Ford F-250
2019–2023Ford F-350
2019–2023Ford F-450
2019–2023Ford F-550
2018–2023Lincoln Navigator

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

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