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Mercedes-Benz due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated.

NHTSA campaign 23V-733 · Reported November 1, 2023 · 8 vehicles affected

AFFECTED MODELS
Mercedes-Benz GLS-Class
VEHICLES AFFECTED
8
REMEDY
Dealers will update the sunroof control unit software, free of charge.
COST
Free

The short version

Mercedes-Benz USA, LLC reported a problem with the visibility sun/moon roof assembly. Here is what owners need to know.

WHAT

Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."

WHY IT MATTERS

A sunroof that closes unexpectedly can increase the risk of injury.

WHAT TO DO

Take it to a dealer — they will update the sunroof control unit software, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 23V-733.

YEAR RANGEMODEL
2020Mercedes-Benz GLS-Class

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Mercedes-Benz USA, LLC or the National Highway Traffic Safety Administration.