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Audi when using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

NHTSA campaign 23V-842 · Reported December 13, 2023 · 93,196 vehicles affected

AFFECTED MODELS
Audi A7, A8, Q4, Q5, RS e-tron GT, e-tron and e-tron GT
VEHICLES AFFECTED
93,196
REMEDY
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.
COST
Free

The short version

Volkswagen Group of America, Inc. reported a problem with the cable/cord onboard. Here is what owners need to know.

WHAT

When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

WHY IT MATTERS

An overheated outlet or charging cable can increase the risk of a fire.

WHAT TO DO

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations, free of charge.

Affected vehicles

These model years are included in NHTSA campaign 23V-842.

YEAR RANGEMODEL
2021–2022Audi A7
2020–2021Audi A8
2022–2024Audi Q4
2020–2024Audi Q5
2022–2024Audi RS e-tron GT
2019–2024Audi e-tron
2022–2024Audi e-tron GT

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

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What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Volkswagen Group of America, Inc. or the National Highway Traffic Safety Administration.