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Chrysler radio software may prevent the rearview image from displaying.

NHTSA campaign 24V-436 · Reported June 13, 2024 · 1,033,433 vehicles affected

AFFECTED MODELS
Chrysler Pacifica, Voyager, Durango, Compass, Grand Cherokee, Grand Wagoneer, Wagoneer, 1500, 2500 and 3500
VEHICLES AFFECTED
1,033,433
REMEDY
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge.
COST
Free

The short version

Chrysler (FCA US, LLC) reported a problem with the sensing system camera. Here is what owners need to know.

WHAT

The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

WHY IT MATTERS

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

WHAT TO DO

Take it to a dealer — they will update the radio software or the software will be OTA, "Over-The-Air," free of charge.

Affected vehicles

These model years are included in NHTSA campaign 24V-436.

YEAR RANGEMODEL
2021–2023Chrysler Pacifica
2022Chrysler Voyager
2021–2022Dodge Durango
2022–2023Jeep Compass
2021–2023Jeep Grand Cherokee
2022–2023Jeep Grand Wagoneer
2022–2023Jeep Wagoneer
2022Ram 1500
2022Ram 2500
2022Ram 3500

What changed

Newest first. The record shows both when the recall began and what has changed since.

  1. Recall reported to NHTSA. LATEST

Drive one of these? Check your VIN to see if your specific vehicle is affected.

Check your VIN

What this record means

Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.

Not affiliated

MyAutoRecalls is not affiliated with Chrysler (FCA US, LLC) or the National Highway Traffic Safety Administration.