Ford in the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
The short version
Ford Motor Company reported a problem with the body control module software. Here is what owners need to know.
In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Take it to a dealer — they will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 25V-404.
| YEAR RANGE | MODEL |
|---|---|
| 2021–2025 | Ford Mustang Mach-E |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
Not affiliated
MyAutoRecalls is not affiliated with Ford Motor Company or the National Highway Traffic Safety Administration.