Mercedes-Benz electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display.
The short version
Daimler Vans USA, LLC reported a problem with the infotainment video (touch)screen/monitor/unit. Here is what owners need to know.
The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Take it to a dealer — they will inspect and repair the infotainment system connection, as necessary, free of charge.
Affected vehicles
These model years are included in NHTSA campaign 25V-463.
| YEAR RANGE | MODEL |
|---|---|
| 2020–2023 | Mercedes-Benz Metris |
What changed
Newest first. The record shows both when the recall began and what has changed since.
- Recall reported to NHTSA. LATEST
Drive one of these? Check your VIN to see if your specific vehicle is affected.
Check your VINWhat this record means
Data from the NHTSA recall database. A clean VIN check means no open federal recalls for that vehicle — not that it never had one.
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MyAutoRecalls is not affiliated with Daimler Vans USA, LLC or the National Highway Traffic Safety Administration.